Complaints

Register a complaint

If you wish to register a complaint, please write to: Lisa Trainor, 91 Main Street, Newcastle, Co Down BT33 0AE 028 4372 3222

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk

or by contacting them on 0800 023 4567.

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